Privacy Policy

Corona Crystal Cleaners ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you use our website or book our services, how we use it, and the choices you have.

Information We Collect

We collect information you give us directly, including:

• Your name, email address, phone number, and service address
• Details about your home and the service you are requesting
• Messages you send through our contact or booking forms
• Payment information, processed by our payment provider (we do not store card numbers)

We also collect limited technical information automatically, such as your IP address, browser type, and the pages you visit, in order to keep the site working correctly and secure.

How We Use Your Information

• To schedule, perform, and follow up on your cleaning service
• To respond to questions and provide quotes
• To process payments and maintain business records
• To send service updates and, if you opt in, occasional promotions
• To comply with legal obligations

We do not sell your personal information.

Sharing Your Information

We share information only with service providers who help us operate — such as scheduling software, payment processors, and email providers — and only to the extent they need it. We may also disclose information when required by law or to protect our rights, safety, or property.

Cookies

Our website may use cookies to remember your preferences and understand how the site is used. You can disable cookies in your browser settings, though some parts of the site may not work as expected.

Analytics

We use Vercel Analytics and Vercel Speed Insights to understand how visitors use our site — which pages are viewed, how visitors arrived, and how quickly pages load. These tools are cookieless: they do not use cookies, do not track you across other websites, and do not build an advertising profile of you. The data we see is aggregated, and we cannot use it to identify you personally.

Our booking form is provided by BookingKoala, and our contact form is processed by Formspree. When you use either one, the information you enter is handled under that provider's own privacy policy in addition to this one.

Data Retention

We keep your information only as long as needed to provide services and meet legal, tax, and accounting requirements. When it is no longer needed, we delete or anonymize it.

Your Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of marketing messages. California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and to request its deletion. To exercise any of these rights, contact us using the details below.

Security

We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

Changes to This Policy

We may update this policy from time to time. The revised version will be posted here with a new "last updated" date.

Contact Us

Questions about this policy? Email us at info@coronacrystalcleaners.com or call (951) 720-5299.